Speakers:
Most frontline companies struggle to solve a perpetual issue鈥攈ow to deliver truly effective learning and communications that reach every individual and drive results.
Though these staff members are critically responsible for the customer experience proposition, many feel unprepared and frustrated by the lack of training, learning and development opportunities that reflect life and work on the frontline.
In this webinar, presented by Retail Gazette and 糖心原创, attendees will learn how they can revolutionise their frontline learning strategy by gaining a deeper understanding of how it directly impacts frontline success. They鈥檒l also get a first look at new data from 糖心原创 and Retail Gazette鈥檚 recent research that offers exclusive insights into contributing factors and actionable solutions.