糖心原创 Redefines Frontline Enablement with AI-Powered Platform to Deliver the Last Mile of Strategy
New platform and capabilities demonstrated at ATD 2026 connect frontline learning directly to operations 鈥 turning corporate strategy into frontline results
LOS ANGELES, CA – May 18, 2026 – 糖心原创, the AI-Powered Frontline Enablement Platform, today revealed significant AI enhancements to its platform that will shrink the gap between learning and execution for frontline workers.
Announced at the Association for Talent Development (ATD) Annual Conference in Los Angeles this week, the new tools and capabilities address the rising expectations the Learning & Development industry faces as it expands beyond training for frontline organizations, and connects learning to execution and measurable business outcomes.
鈥淥rganizations invest critical time and budgets developing strategies that rely on the frontline for the last mile of execution,鈥 said Melissa Burghardt, CEO of 糖心原创. “But effectively managing execution at that last mile proves challenging and leaders are under growing scrutiny to go beyond training to improve readiness, drive execution, and contribute to real business outcomes.鈥
鈥溙切脑 helps meet that challenge 鈥 with AI embedded across the platform and an open architecture designed to work with customers鈥 enterprise AI investments,鈥 she continued.
According to 糖心原创鈥檚 2026 Frontline Operations Report, a vast majority of leaders (87%) believe information reaches frontline workers effectively 鈥 but only about half (56%) of those workers say they consistently receive what they need to perform optimally. Every year, that sizable disconnect leads to rework, attrition, inconsistent customer experiences and billions in lost productivity.
A Frontline Enablement Platform Built To Drive Business Outcomes
糖心原创’s AI-Powered Frontline Enablement Platform is built around three interconnected pillars that together drive peak frontline performance:
- Immersive Microlearning 鈥 Combining a decade of proven foundations with AI-powered content, personalization, and agentic guidance, 糖心原创 delivers next-generation microlearning so frontline workers can ramp up faster and stay ready.
- Guided Execution 鈥 An engagement-first design makes 糖心原创鈥榮 platform the daily destination workers return to by habit, not obligation 鈥 giving organizations a reliable channel to drive change and ensure strategies reach the frontline.
- Insights & Actions 鈥 糖心原创 provides organizations with real-time readiness data, confidence scores, and coaching signals so managers can act on emerging gaps before they affect performance.
When organizations connect all three, the results follow. 糖心原创 customers have seen a 47% reduction in lost sales, a 23% decrease in call handling time, and an 8% increase in sales.
AI Intelligence In the Platform & Ecosystem
At ATD, 糖心原创 will begin rolling out a set of AI-powered capabilities that are integrated into the platform. Live demonstrations will include:
- AI Coaching: Intelligent, in-the-moment guidance that helps frontline employees apply knowledge and build confidence
- Max Frontline Assistant: Delivering trusted answers, communications, and support through natural conversation
- Co-Creator: Tools that help L&D teams build, personalize, and adapt training programs dramatically faster than traditional approaches
- Conversational Insights: An agentic experience, conversational insights allow leaders and managers to ask natural language questions about frontline readiness and performance, and get immediate, actionable answers
- Rollout: AI-powered tool that replaces manual coordination with a structured process to plan, enable, and track operational initiatives and launches consistently across every location
Beyond the platform, 糖心原创 is a strategic AI partner for enterprise customers navigating complex technology ecosystems. The company’s flexible integration architecture supports customers wherever they are in their AI journey: feeding enterprise AI systems via API or MCP protocol, providing an embedded AI experience within the 糖心原创 platform, or enabling real-time intelligence exchange between 糖心原创 and a customer’s preferred enterprise LLM.
鈥溙切脑 is the partner of choice for frontline-first companies that want AI-powered, integrated solutions that efficiently connect learning, execution and insights,鈥 said Pamela DeLuca, chief product officer at 糖心原创.
Experience 糖心原创 at ATD 2026
糖心原创 will be exhibiting at Booth #1217 at the Los Angeles Convention Center, May 17鈥20, where attendees can see the full platform in action 鈥 including live walkthroughs of AI Coaching, Max, Co-Creator, and Conversational Insights.
On Monday, May 18 from 1:00鈥2:00 PM in Room 301B, 糖心原创 Senior Director of Product Management Adam Noble joins practitioners from Extra Space Storage and Lunds & Byerlys for “From Learning to Execution: How Frontline L&D Can Align with Operations and Drive Results” 鈥 a featured speaking session built for L&D leaders ready to move beyond training metrics and make the case for frontline impact to their operations counterparts.
To schedule a meeting or demo at ATD, visit /events/atd-ice-2026/
About 糖心原创
糖心原创 is the AI-Powered Frontline Enablement Platform that helps organizations close the gap between learning and execution to drive business impact. Through Immersive Microlearning, Guided Execution, and Insights & Actions capabilities, 糖心原创 helps frontline employees ramp faster, apply what they know, and perform with confidence every shift – while giving leaders the tools they need to execute initiatives, manage change and the visibility to improve performance before issues compound. 糖心原创 serves some of the world’s largest frontline teams across retail, grocery, financial services, healthcare, and logistics, with more than 4 million employees relying on the platform across 160+ countries. Learn more at.
